Our Saddles & General Information
Jeff Smith's Saddle Parts Diagram
Frequently Asked Questions
*click on the + to see answers*
Helpful Visuals
Seating Upgrade Options
To view all material options and colors, click here
Skirt Shape Options
Jeff Smith's Barrel Saddles FAQ's
A: See above section to view our up-to-the-minute current availability of our In-stock Saddles. Each picture of our In-Stock has the seat size, gullet fit, cantle height, and price for your convenience.
*Please DO NOT call us for our current availability, please look at our website FIRST. If you have any further question on any in-stock saddles, please give us a call at 972-563-3300 9am-5pm CST Mon-Fri. We are happy to help.
Jeff Smith's Barrel Saddles Comparison Chart
Xtreme Barrel
Xtreme Barrels:
Swell Height:
8.75in Beau Galyean
Swell Width: 13.5in w/ 2in Leg Cuts for forward hung fenders
Cantle Height: 4.5in
Horn Size: 5P, 3.5in
Skirt Size: 22.5in-23.5in
Available 3-Fits:
Narrow: 6.25in
Regular: 6.5in
Wide: 6.75in
Jackie Ganter
Jackie Ganter Barrels:
Swell Height:
8.5in Buster Welch
Swell Width: 13in
Cantle Height: 4in
Horn: 5P, 3.5in
Skirt Size: 22.5in
Available in 3-Fits:
Narrow: 6.25in
Regular: 6.5in
Wide: 6.75in
Mary Walker
Mary Walker Barrels:
Swell Height:
8.5in Buster Welch
Swell Option A: 13in
Swell Option B: 13.5in w/ 2in Leg Cuts for forward hung fenders
Cantle Height: 3.5in
Horn: 5P, 3.5in
Skirt Size: 22.5in
Available in 2-Fits:
Regular: 6.5in
Wide: 6.75in
Jeff Smith
Jeff Smith Barrels:
*Completely Customizable!
Swell Heights:
8.5in or 9in Buster Welch
Swell Option A: 13in
Swell Option B: 13.5in w/ 2in Leg Cuts for forward hung fenders
Cantle Height: 3.5in to 5in
Horn: 5P-3.5in or OD-4in
Stirrups: Your Choice
Skirt Size: 22in-24in
Available in 3-Fits:
Narrow: 6.25in | Regular: 6.5in | Wide: 6.75in
Special: Choose if you need a saddle that NOT fit within the Standards of our other Barrel Lines.
RETURN POLICY & SHIPPING
SHIPPING & HANDLING
Please allow two days for processing. We ship UPS and offer 3 shipping options within the Continental United States (excludes Alaska and Hawaii): Standard (ground), 2nd Day Air, and Overnight Next Day Air, which does not include Saturday delivery. We do not currently offer international shipping through website in-stock or custom orders. See below for more information on international orders. We are unable to deliver to P.O. boxes. For time-sensitive purchases, please contact the store at 972-563-3300 to verify availability and to ensure shipping expedition. Customers will not receive notification of shipment or tracking information unless specifically requested. Customers may receive shipping and tracking information by emailing: sales@jeffsmithscustomsaddles.com
INTERNATIONAL ORDERS
*As of 2021, due to Covid-19, International Shipping prices have sky-rocketed. We are only be shipping to Canada and/or Wholesale Dealers in Australia.
Duty Fees NOT included in shipping price. Buyer is responsible for all Duty Fees upon delivery. Sorry, no estimate of fees can be given at this time.
Our website shopping cart is currently configured for users who are billing and shipping their orders within the Continental United States (excludes Alaska and Hawaii). If you need to place an International order, please call the store between 9am-5pm Central Standard Time Monday-Friday at +1-972-563-3300 or email to sales@jeffsmithscustomsaddles.com Buyer responsible for any Duty Fees.
RETURNS & EXCHANGES
All our Saddles are handmade with the finest materials and are priced to sell at the most competitive cost. Once a saddle is ridden it can no longer be re-sold as new. Please know your Seat Size and Fit before ordering, we can not be liable for misinformation.
*No returns after 30 days*
Return Shipping Cost and Restocking Fees will be applied. See conditions below:
Note: Failure to read this information is NO excuse to waive fees.
NEW SADDLES:
New saddles should be returned within 14 days of receipt and in the SAME condition as when it was received. All returns must be shipped via FedEx or UPS. *NO PACKING PEANUTS or other packing materials!
A $250 - $350+ Shipping Cost Fee will be deducted from your return money.
*Please allow 2-weeks for the processing of your return.
• First & Last Name
• Valid Phone number
• Email address
• Physical shipping address
• Detailed description of why you are returning.
• Date of purchase/copy of the receipt
CANCELED CUSTOM ORDERS:
Canceled Custom Orders will be charged a 20% Restocking Fee.
USED IN-STOCK SADDLES:
Used In-stock Saddles should be returned no later than 10 days after receipt, and may be returned for Saddle Credit only. A 10% Restocking Fee will apply. Please allow 2-weeks for the processing of your return.
• First & Last Name
• Valid Phone number
• Email address
• Physical shipping address
• Detailed description of why you are returning.
• Date of purchase/copy of the receipt
Wills Point, TX 75169
WARRANTY POLICY
10 Year Guarantee on Our Trees. Warranty starts the exact day Saddle is received or printed on the original receipt. Warranty follows the saddle ONLY with the original receipt or warranty tag with the date. Please DO NOT discard these items. If the saddle is re-sold, please surrender to the new owner. Warranty excludes Labor Fees.
*LEGAL LIABILITY POLICY
Jeff Smith, Jeff Smith's Custom Saddles, Cowboy Collection Tack, and all known associates are NOT responsible for any accident or injuries to persons, property, or livestock. Buyer/Jeff Smith Saddle owner including second-hand purchasers agrees to hold Jeff Smith's Custom Saddles, Cowboy Collection Tack, Jeff Smith, and all other associates harmless.
PRIVACY POLICY
We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Information You Give Us
We collect personal information from you in a variety of ways when you interact with Jeff Smith’s Cowboy Collection, both in stores and online. Some examples are when you:
• Create an account on our websites;
• Make an online or in-store purchase from us;
• Conduct a transaction where we collect information;
• Request customer service or contact us;
• Submit a testimonial, rating or review, or other user-generated content that may be posted on the site;
• Participate in a contest, sweepstakes, promotion, or survey; or
• Otherwise, submit personal information to us along with any related content of the communication.
Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information. When you ask us to ship an order, we may collect the information you provide us such as the name, address, and phone number of recipients. For certain transactions, we may be required to collect information to comply with legal requirements.
How We Secure Your Information
Securing your information is a company priority. Whether you are shopping online or in our stores, we use reasonable security measures to help protect the confidentiality of personal information.
Online Protections
Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected during transport across the Internet. When you enter a secure portion of a website, which is any page containing any of your account information, an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small pop-up window displaying website security information will appear. This display indicates that your personal information is transmitted in an encrypted form.